Keeping gambling under control

Gambling should be something you do for entertainment, not a way to make money or solve financial problems. This page explains some basic safer-gambling principles, the tools that are usually available, and where you can find support if gambling is starting to cause problems.

Core safer-gambling principles

The operators featured on Polar Loom Operations normally provide a range of safer-gambling tools and information. While each brand is different, some principles apply everywhere:

• Only gamble if you are 18 or over and it is legal for you to do so where you live.
• Set clear limits on how much time and money you are prepared to spend.
• View any money you stake as the cost of entertainment, not as an investment.
• Never gamble with money you need for essentials such as rent, bills or food.
• Take regular breaks and avoid gambling when tired, stressed or under the influence of alcohol or drugs.

Player protection tools

UK-facing online casinos and betting sites normally offer a set of tools to help you stay in control. The exact options and names may vary between operators, but often include:

• Deposit limits – set daily, weekly or monthly caps on how much you can deposit.
• Session reminders – on-screen prompts showing how long you have been playing.
• Reality checks – pop-ups with a summary of recent activity.
• Time-outs – short breaks from your account (for example 24 hours, 7 days or longer).
• Self-exclusion – blocking yourself from using the account for a longer period.

You can usually find these tools in the account settings or responsible gambling section of each operator’s site. If you are unsure where to start, contact the operator’s customer support team and ask them to guide you through the options.

Signs gambling may be causing harm

It can sometimes be hard to spot when gambling has moved from a hobby to a problem. The following questions may help you reflect on your own habits:

• Are you spending more time or money on gambling than you originally planned?
• Do you find yourself chasing losses or trying to win back money you cannot afford to lose?
• Have friends or family raised concerns about your gambling?
• Are you hiding receipts, bank statements or gambling activity from others?
• Is gambling affecting your mood, sleep, work, studies or relationships?

Answering “yes” to some of these questions does not automatically mean you have a gambling problem, but it is a strong signal that you should pause and consider taking action.

Getting help and support in Great Britain

If you are worried about your gambling, or someone else’s, confidential help and advice are available in Great Britain:

• BeGambleAware.org – information, self-assessment tools and links to support services.
• National Gambling Helpline – call 0808 8020 133, 24 hours a day, 7 days a week (freephone).

These services are independent from Polar Loom Operations and from the operators listed on this site. They are there to listen without judgement and help you explore your options.

Our role

Polar Loom Operations does not operate any gambling services and we do not hold customer accounts or process payments. Our role is limited to presenting a small shortlist of online casinos that aim their services at players in Great Britain.

• We encourage all visitors to use safer-gambling tools where available.
• We avoid language that suggests gambling is a quick way to make money or solve financial issues.
• We highlight support options and age restrictions across our pages.

If you have feedback on how we present responsible gaming information on this website, you can contact us at support@polarloomoperations.com. For help with personal gambling-related harm, please use one of the support services listed above.